FAQS
How much does delivery cost?
Standard Delivery (3 to 5 working days) – £5.99
Express Signed Delivery (next day, excluding weekends) – £10.99
Where do we deliver?
We currently deliver to England, Wales, and Scotland.
Can I return an item?
Unfortunately, we do not offer returns.
Can I exchange an item?
Yes, you can exchange an item as long as it is in the same condition as received and the tag is intact.
How long do I have to exchange an item?
You have 14 days to make an exchange
How do I make an exchange?
Please email us with your query, and we will respond within 48 hours.
Do I need to pay for delivery on exchanges?
Yes, exchange delivery costs are not covered by us.
How long will it take to receive my exchanged item?
Your exchanged item will be sent once we receive the original item. The delivery time depends on the selected delivery method (Standard or Express).
Can I cancel or change my order?
No cancellations or amendments can be made once the order is placed.
What happens after I place my order?
You will receive an email confirmation with your order and delivery details.
Which payment methods do you accept?
We accept Visa (Debit/Credit), Mastercard, Apple Pay, and Google Pay.